Adding URLs and Files to Rovo Agents

[Matthew Cichon]

I'm making a new no-code agent.
Should I be seeing an option to add a URL or a File after I click on Add knowledge? 
All I see are Atlassian options.
I'm not sure if this is something IT turned off or if I'm looking in the wrong place.

[Michael Wohlgemuth]

Hello @Matthew Cichon

i believe, no. You shouldnt be able to insert a URL or file in there. As far as im aware, you can access resources that are connected to Rovo (in the organization admin section). Atlassian resources are connected by default, others need to be connected manually. 

Here is an example for google drive: 

https://support.atlassian.com/organization-administration/docs/connect-google-drive-to-rovo/

[Matthew Cichon]

Thanks, I will see if I can use the available connectors as a work around, but this still appears to be missing functionality. 
In a conversation with an agent, I can add a link to a public website (like a product's helpfile) or upload a file into the chat.
It feels like it should have a to remember the URL for next time.