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confluence-test888888
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June 18, 2025

Hi,

in the past days i've received an email from Atlassias about the deletion of my organization, because it was not used in the past 180 days.

I've tried to contact the support asking for a renewal, but the support system ask me to insert the organization name, saying that is not valid (i think because it has been deleted).

The email says to contact the support within 15 days, but i cannot do so with the ticket.

Can you help me?

Thanks

1 answer

0 votes
Tomislav Tobijas
Community Champion
June 19, 2025

Hi @confluence-test888888 ,

I'll ask someone from Community Support team to take a look at this.
Although I believe you'll need to provide the organization ID for them to be able to check it out.

Cheers,
Tobi 

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