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API token not working

Parag Dhake
February 24, 2026

For this instance, "sanikahaval1.atlassian.net," the API token is not working. It was working when we checked last week.

2 answers

0 votes
Arkadiusz Wroblewski
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February 25, 2026

Hello @Parag Dhake 

There can be multiple reasons. The endpoints you’re calling might be deprecated. Without details and logs, it’s hard to say what the cause is.

Also, the token is not expired, correct?
What scope are you using?

0 votes
Trudy Claspill
Community Champion
February 24, 2026

Hello @Parag Dhake 

How are you trying to use the token? What API call are you making?

Is it a scoped token? If so did you assign classic scopes or granular scopes?

What error message are you getting when you try to use it?

Does the user account on which the token was created still have the required permission for the API call you are making?

Have you confirmed that the token has not been revoked or expired?

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