2 confluence instances, need only 1

[Pasi Vepsä]

Hi,

I have registered to Jira Cloud and Confluence cloud.  However Jira cloud also has a Confluence instances so we have 2 Confluence instances now.  I need to get rid of one and migrate the data from one to another.  But there seems not to be any options to do this.  Exporting spaces only support Word and PDF which are no good for importing them.  There is also no tool to support cloud to cloud migration!!  A few questions here:

- How to migrate the spaces with all the content between these 2 instances?

- Which Confluence instances should I keep? The 'standalone' or the Jira built-in?

- How to remove the Jira built-in Confluence from the configs?

This is really interesting situation.

-Pasi

[Marc - Devoteam]

Hi @Pasi Vepsä 

So you have 2 cloud instances.

To cancel a Confluence, see https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ 

Migrate spaces, by exporting them, as XML (to import them, if need in another instance of Confluence), https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/ 

Jira has no build-in Confluence, Jira and Confluence are linked by default if you have both apps in a Cloud instance.

[Pasi Vepsä]

Hi, like I mentioned export only Supports Word and PDF.  How can I export to XML? 
and one Confluence instance came with Jira automatically, that’s the one I called build-in.

[Marc - Devoteam]

Hi @Pasi Vepsä 

You need to export the full space, not a page.

Within the space admin, in the general section, there is an option called "Advanced Options"

Then you will get the XML optoin.

[Thiago P _Atlassian Support_]

Hey there @Pasi Vepsä ,

The Data Transfer tool is ideal for Cloud to Cloud migrations, and you can find it on the Admin Hub if you have Org Admin permissions.

The direct URL is:

https://admin.atlassian.com/o/<org-id>/data-transfer-plans

For specific details on how to migrate Spaces between Confluence instances, make sure to review Transfer Confluence Data.

As a suggestion, start with transferring a single test Space and get familiar with the process. Once you're confident, you can proceed to transfer all contents over.

Hope this helps! =]