Week 2️⃣ of Skip the Blank Page Month: Prompting tips and tricks

[Anwesha Pan]

I have been using Rovo in my KB wiki in confluence and I am loving it. The prompts tips were amazing and so much to learn about 📖

[Leonie C_ Breitmoser]

Prompting is an art and needs to be trained. It makes the difference between the user and the pro. So spending actual time in honing that skill and getting better at it, training this and learning is very important. It's like playing an instrument. So play around with this skill, have fun - test it, do wild things and learn the boundaries of what you can do. It's so much fun. And if you experiment with it, you will automatically learn the necessary things to be good at the basics to do the daily prompting for things like "Skip the blank page"

In general, you need to have some basic understanding what makes a good prompt and actually you need to know what you want from the prompt. If you don't know what you are asking for, how shall the AI give you the right answer? 

Here is something that is always a good starting point: Imaging you need to explain what you want to an intern who will do everything you ask for, is very smart, but has the memory of a goldfish. And depending on wich intern you pick you might need to give them the correct content to work with. If the task isn't clear, you won't get a good result. Period. If you missed giving them the full requirements of the task, or weren't specific enough - that's not the interns fault. They did their best by improvising to their best knowledge to fullfil the rest of the task.

[Mikael Forsgren]

I feel like the tool should help me with the prompt 🙏

[Mindy Park]

Congrats @Barbara Szczesniak and @Anwesha Pan for being the 2 winners of this Week 2 challenge post! I'll reach out over the next few weeks with details on how to claim your Skip the Blank Page month swag box :) 

[Benedetta De Martino]

Thank you for the tips!! Being very detailed when talking to Rovo is a must!!

[Barbara Szczesniak]

If you've seen any of my responses to discussions about AI in the community over the last 8 months or so, you will be as surprised as I am about my willingness in the last month or so to try Rovo. Once I saw someone (@Rob Hean) demonstrate some real-life use cases to people completely new to using AI (me), I came up with several ideas of how I could use Rovo to help me out and save me time. I even spent my whole day this past Saturday at RovoCon Orlando. 

Excited to be the winner on this one. Congratulations to @Anwesha Pan as well!

[Kristi]

We created a Triaging Agent for our ITSM space. The agent uses a confluence page that is our source of truth via a table on the page. It is a large table. I had Rovo find the duplicates for me. It also helped me populate a column that the Rovo Agent will use to help determine if the row is a fit for the Incident. Loving having Rovo as my team member!

[Kythera]

Writing prompts is a bit like writing Agile user stories (like Example #1) or defining requirements/acceptance criteria (Example #3). In both cases, the more specific the information is, the better. Example #2 is the kind of actionable feedback I value as a technical writer, so it makes sense the agent can use that advice, too.

Reframing the examples like this helps them make more sense. 💡

[Anwesha Pan]

Yeayyy!! Thank you so much @Mindy Park 🤩 and congratulations to you too @Barbara Szczesniak 🎉🎉

[Kishan Sharma]

Excited to try this out, thank you for the prompting tips and tricks!

[L B]

The guidance for the action verbs was helpful, thank you!