Should folders have a "view"?

Ned Lindau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2024

Hey folders beta crew:

One of the biggest decisions for folders is whether they should have a view. In other words, when you click on a folder, should it...

  1. just expand and collapse in the content tree (like it does today)
  2. load a folder "view" on the right

The pro of #1 is that folders feel fast to interact with and navigate, and that they are completely distinct from parent pages. The pro of #2 is that it may feel more consistent with other the way everything else in the content tree behaves when you click on it (along with some other, more in-the-weeds benefits).

Question for you all:

Would you rather have a folder that behaves like #1 or #2 above? And if #2, what would you expect to see in the folder view when you click on it?

A few examples of what #2 could look like:

Something similar to the child pages macro:

folder_1.png

Something similar to "All Content":folder_2.png

 

Thanks team!

- Ned

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Clare Lawson
Contributor
July 22, 2024

Can we have both? :) 

Ned Lindau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2024

- "Do you want A or B?"

- "Yes"

🤣

Out of curiosity, how/when would you use each option?

 

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Clare Lawson
Contributor
July 22, 2024

I need a visual!  Can you mock something up? :) 

Like Amanda Barber likes this
Ned Lindau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 23, 2024

Added some mocks to the original question. Curious to hear your thoughts!

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Amanda Barber
Community Leader
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July 22, 2024

I agree about the pro for #1, but think I most expect clicking a folder to take me to a view that's essentially a page with the table of contents macro already made for me. I'm not opposed to #1 and that has worked for me, but part of me expects to "drill in" like you do in Google Drive.

Like Trevor de Souza likes this
Ned Lindau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 23, 2024

@Amanda Barber added a mock — let me know your thoughts

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Amanda Barber
Community Leader
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July 23, 2024

I like the "All Content" view!

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Stavros_Rougas_EasyApps
Atlassian Partner
July 22, 2024

Make is as close to Google Drive/Workplace experience as possible for me is a general rule. For the better or for the worse this is what all users understand. Part of the swimming upstream with Confluence, which hinders adoption, is that few understand or want to understand a wiki logic.

Try to include a mockup, you will get more feedback.

Like Trevor de Souza likes this
Ned Lindau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 23, 2024

Added a mock

Scott Beeson
Contributor
July 22, 2024

Folders are going to end up being a page with a children macro that you can't edit, aren't they? 🤔

Ned Lindau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2024

What would you want to see here @Scott Beeson

Scott Beeson
Contributor
July 22, 2024

I absolutely love Page Properties and Page Properties Reports, so I'm probably the wrong person to ask. I'm struggling to see value in folders.

I'd love to see Page Properties developed out further. I think it's underutilized by most people.

Like # people like this
Scott Beeson
Contributor
July 22, 2024

This is what most of my site looks like until you get to a lower level.

msedge_XLzQLZNPqs.png

msedge_GGweXqIb2g.png

Stephen Watson July 22, 2024

I prefer #1; otherwise, there's little distinction between a folder and a parent page.

Filip Callewaert
Community Leader
Community Leader
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July 23, 2024

i like the way how it's shown on the right with extra context information (excerpt/summaries)

Ned Lindau
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 23, 2024

@Filip Callewaert which option do you like best in the list above?

Filip Callewaert
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 23, 2024

something similar to "all content" as I get much more context information

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David
I'm New Here
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July 23, 2024

I vote for option 2.  Our users often have the page structure section collapsed and we use the child pages macro to navigate.  I would love to see folders become something like the Child Pages macro as it is similar to Google Drive or OneDrive.

Stavros_Rougas_EasyApps
Atlassian Partner
July 23, 2024

Option 1: offers little additional value to what already exists.

Option 2: better but if was more like Google Drive, if it has a child then folder is only named

Screenshot 2024-07-23 at 17.56.35.png

If it is the bottom level shows a preview which is not simply the first characters, more like the first page.

Screenshot 2024-07-23 at 18.01.08.png

Vincent Holloway July 29, 2024

I like #1 and if trying #2, I like the "All Content" view over a child macro as it emulates a Google Drive view. I personally appreciate the toggle between Card and List view as well.

Anne-Sophie G
Contributor
December 6, 2024

Hi @Ned Lindau , thanks to the team for the Folders feature! 

Can you please let us know which of the two options discussed here won? 

In my company, we like folders but the issue with option #1 is that if you embed a link to a folder, when someone clicks on the link they get redirected to the first page in the folder.

For instance, let's say that I write in a page "Please find all our processes related to X [here]", where "here" is a folder link. But when you click on the "here", Confluence opens the first process in that folder, and then you are left there wondering where the other processes are. It would be more natural that Confluence opens a listing/preview of all processes, so option #2. 

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