verification email not sending

[tuzzo77]

Hi

I'm trying to access repository with my old account, but verification mail not arrive.

Thanks

[Ben]

Hi @tuzzo77 

Your email address was added to our internal suppression list, as your mail server responded with an SMTP rejection bounce.

I've just removed you from our suppression list - can you try again? If it still doesn't work, there's a chance that your mailserver is blocking our addresses/IP's - these need to be whitelisted:

• • no-reply@atlassian.com 

  • noreply@mailer.atlassian.com

  • noreply+XXXXXX@id.atlassian.net

  • notifications-noreply@bitbucket.org

  • noreply@am.atlassian.co

  • 216.221.175.128/25

  • 76.223.147.128/25

Please note this is a public forum, not a support portal - I've removed your email address to protect your privacy.

Cheers!

- Ben (Bitbucket Cloud Support)

[tuzzo77]

the mail is: 

[REDACTED]

thanks

[Arkadiusz Wroblewski]

Hello @tuzzo77 

Did you tried that ?

Best,

Arek🤠

[tuzzo77]

I'm stuck with email verification for security my account.

[Arkadiusz Wroblewski]

@tuzzo77 

I flagged this post for Atlassian attention. Maybe you are on the internal suppression list, at least wanna exclude that.

[tuzzo77]

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