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users in my group can't see my email address to do invites

mackellb
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April 7, 2025

I am an instructor and use Bitbucket for my class. My standard procedure is to give all my students read access to my repository so they can fork the starter code for an assignement. Then they invite me to view their own repository. This has always worked in the past. This time, I did the same thing.  The student accepted the invite, were able to see my workspace in order to fork the project into their workspace.  But when they went to invite me, about 3/4 of the students were unable to see my email address or user name on the invite drop down. They also could not see it on the Add user dialog.  SOME of the student could do it though. I can't see any difference in the way they were added to my repository. I also noticed that a group was automatically created for them in my workspace, and all of the students are in it with the correct email addresses. So why can they get to my workspace to fork the repository but they can't invite me to see theirs? This has always worked in the past.  Thanks!

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Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 8, 2025

Hey @mackellb ,

and welcome to the Community.

This is because new bitbucket workspaces created from February 2024 are part of the new Unified User Management experience, where user, group, and product access management is done through the Atlassian Admin portal.

For workspaces with this new management experiences, the owner will first needs to Invite you to their organization in Atlassian Admin, and then Grant you product access to the Bitbucket Workspace in that Org.

Once you are granted  product access by following the steps included in the articles above, your name should be displayed in the dropdown when assigning permissions on the workspace/project/repositories.

I hope that helps! Let us know in case you have any questions.

Thank you, @mackellb !

Patrik S

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