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unable to invite user in bitbucket

Logan
I'm New Here
I'm New Here
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November 3, 2025

Hi Team, i need your assistance how to add user? the user didnt receive an invitation email from the bitbucket. Thank you

1 answer

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Answer accepted
Joy Dillon
Banned
November 3, 2025

Hi there,
Sometimes Bitbucket invitation emails can end up in the spam or promotions folder, so it’s worth checking there first. If the user still hasn’t received it, you can try removing them and re adding their email address. Also, make sure the email domain isn’t blocked by your organization’s settings.
If nothing works, ask the user to create a Bitbucket account manually using the same email, and then you can add them again, that usually resolves the issue. Let's try this

Joy Dillon
Banned
November 3, 2025

Ty this and enjoy the play

Logan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 4, 2025

Hi @Joy Dillon thank you for the info. I managed to applied the steps and issue resolved. Many thanks.

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