sudden access restriction

[Matt Payne]

When adding a friend who I've collaborated with before read-only on a repo I get the message "You've exceeded your user limit for MattPayneOrg, restricting all your repositories to read-only access. Change your plan to restore write access."

I'm confused.  How can this be fixed, other than paying you money?

[Ana Retamal]

Hi Matt, welcome to the Community. 

If you're on the Free plan and already have 5 users with access to your account, you won't be able to add a new one unless you revoke access from one of the previous users. If you need more than 5, then you'll have to upgrade to a Standard account, with a cost of $2/user/month. You can see this at Bitbucket Cloud pricing.

'Read-only' access also counts as access, so that user will count towards your plan. 

Let us know if you have any other questions!

Kind regards,

Ana