"We couldn't log you in" error message

[dahakka NA]

When I try to log in to bitbucket.org I get the following error message:

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

I've tried multiple browsers as suggested here: https://support.atlassian.com/bitbucket-cloud/kb/we-couldnt-log-you-in-error-message/

I'm guessing this means my account has been deactivated. Could you please reactivate it?

[Mark C]

Hi @dahakka NA

Welcome to the community.

It seems that your Bitbucket Cloud account was marked as "Dormant" due to not logging in to Bitbucket.org for a long period of time.

I went ahead and reactivated it now.

You should be able to log in to your account now.

Regards,
Mark C

[Tansu Akdeniz]

Hi @dahakka NA 

Welcome to the community!

It seems your account needs to be re-activated.

The Atlassian support team has been notified and they will reach out to you.