"We couldn't log you in" error message

[Francisco Arcas]

Hello, 

I've been trying to access bitbucket in different browsers and using incognito mode but I'm always getting this error message. 

I have tried incognito mode, clearing cache and various browsers. I have looked at forums and nothing. I need a working solution. 

I guess, after scrolling the community questions and being able to login in atlassian.com that I already have a bitbucket account that is disabled, so I would need it to be re-enabled if possible. 

Thank you!

[Theodora Boudale]

Hi Francisco and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state, which I believe is the reason for the error you saw.

I reactivated your account just now. Could you please try logging in when you have some time and let me know if the issue is resolved?

Kind regards,
Theodora