payment couldnt process or Bitbucket (workspace-id-redacted)

[Rupesh Rokade]

Hi Team, 

I received the mail form atalassina stating payment for Bitbucket (workspace-id-redacted) due to a problem with your payment details. 

Can you please help me on this. As after checking we unable to make the payment. 

Regards, 

Rupesh Rokade

[Theodora Boudale]

Hi Rupesh and welcome to the community!

I see that you have contacted our Customer Advocate team as well for this issue. The payment failed because there was an issue with the credit card on file. You will need to contact your credit card provider for more info on how to resolve the issue.

If you have any further questions, you can reach out via the support ticket you created.

Just a heads up, I removed the workspace ID from your post to protect your privacy.

Kind regards,
Theodora