my students get "Something went wrong" when trying to import a repo

[ryacobellis313]

In one of my courses I ask students to import a GitHub project into their Bitbucket account as a "base project" for an assignment. Recently several students have encountered a "Something went wrong" response when they do a Create and then click Import - the import dialog doesn't show up, just the error message.

They have been trying to import this repo from GitHub: https://github.com/LoyolaChicagoCode/shapes-android-java, but I don't think the repo is the problem, because at least one student was unable to reimport a repo they were successful at importing in the past - I think something has gone wrong in the Bitbucket account or some setting on their PC. The Bitbucket error code is in the attached screenshot of the error message:
b950597994db4c65ac01acfdf4e3057b

Any suggestions for how we might debug this problem?

[Syahrul · Accepted solution]

G'day @ryacobellis313 and welcome to the community.

It looks like your students are affected by a known bug with the import repository page failing. This is already under our radar and currently tracked at:
* https://jira.atlassian.com/browse/BCLOUD-22458

Please Vote and Watch the bug report so that you can receive email notifications when we have any updates.

You can ask them to import a repository by going to the specific workspace instead as a workaround:

1. Go to the workspace - [https://bitbucket.org/worksspace_id]
2. Click Create dropdown and select Repository
3. Click Import repository

Cheers,
Syahrul

[ryacobellis313]

Thanks, I'll have my students try that workaround!

And I will Vote and Watch the bug report.