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help, can't login

vincenma777
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November 4, 2018

Hello,
I have'nt connected to my bitbucket account in a little while, and now I can't connect. I get to the point where it tells me that I am logged in to an atlassian account, but then I need to create a Cloud Account ?!?! I just want acces to my code.


Please tell me how to get access to MY code.

 

thx,

2 answers

4 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 7, 2018

Hi Martin!

If you're being prompted to create a Bitbucket Cloud account it means our system couldn't find any account with the email address you're using at the moment. Do you remember having another email address associated to Bitbucket?

Let us know so we can continue helping you :)

Kind regards, 

Ana

0 votes
Yogesh Mude
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November 4, 2018

Hi @vincenma777

Welcome to the community!

If you don't have the Bitbucket Cloud account then at first time you need to create it.

Please login/signup to bitbucket.org and start using it.

https://bitbucket.org/account/signup/

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