cannot connect laravel forge to bitbucket

[Abdullah Bakhach]

I've been using laravel forge for a long time with my bit bucket account. However suddenly I'm getting this error:

I've contacted their customer support and said that this is simply the response they're getting from bitbucket. What can I do to investigate this?

[Alex Mansour]

Anyone managed to get it to work? 

[Esc Web Admin]

Use the custom option instead - worked for me.

[Alex Mansour]

Thanks for your reply Matt. 

Did you add the provided key in BitBucket? As Account' Key or Access Key?

[Esc Web Admin]

This is under the site settings in LF. First blurred part is your user and second is your project

[Alex Mansour]

Thanks. I tried the same but it didn't work, I think my case a bit different as I'm trying to install the repository on a new site. Pulling on existing sites working normally using BitBucket option. 

[Esc Web Admin]

This was a brand new site - from memory, I had to re-generate my access keys to get everything to work (I left my old ones in to keep old sites still connecting as they have previously done).

What errors are you getting? If any?

[Alex Mansour]

This full output provided by Forge: 

Cloning into 'site.com'...
Warning: Permanently added the RSA host key for IP address '18.205.93.1' to the list of known hosts.
git@bitbucket.org: Permission denied (publickey).
fatal: Could not read from remote repository.

From the UI I only see: Cloning into 'site.com'...

I'm not sure about the keys part I have tried some combinations sometime as Account' Key in BitBucket and other time as Access Key. (I used the server key suggested by Forge)

[Esc Web Admin]

Have you tried updating your server provider config?

For example, I was using Linode and had to create a 2nd version of it to allow new access keys etc... 

## EDIT ##

And you are definitely a user on your bitbucket project repo? - pointing out the obvious I know!

[Alex Mansour]

Yes, the user has proper access and I tried to refresh the token few times also, unliked the user and attached another user with role Admin. The same thing. 

I did a workaround now, and it worked. I have imported the repository to GitHub and installed the site via GitHub then I updated the GIT remote using custom to the BitBucket repository again. 

Thanks for your suggestions Matt.

[Esc Web Admin]

No worries - glad you got sorted.

[nicolas_r]

Same problem here. Used it for a year without hassle. And now that I urgently need to redeploy it doesn't longer work. Nevertheless the SSH key in general settings, is correct... :s

[Esc Web Admin]

I used the whole git ssh string from bitbucket in the custom option and it installed in forge with composer dependancies.

[Alex Mansour]

@Esc Web Admin Could you provide a sample of the GIT SSH string that you used?

[vkcash]

I have the same problem. Did anybody solve it? Please, help.

[Abdullah Bakhach]

when I try to add the ssh key from forge to bitbucket, it claims that someone else is already using it:

[Andy White]

Did you solve this issue? I'm suddenly having problems with Forge and Bitbucket communicating too