bitbucket.org base URL returns 404, both loggedin or not

[ridderby]

I am trying to access my repos at bitbucket but all I get is 404 Error. 

This applies both to the base path before I logged in (https://bitbucket.org) and generic access like https://bitbucket.org/dashboard/overview (without any user name in the URL) which is the link for BitBucket from the atlassian base account login page. 

The status page indicates that there are no errors. 

Any suggestions?

[Tkgames]

Same here, it seems to recently have stopped working for me: a day or two ago i was still able to access the site normally.

I have noticed that it is not working on my laptop when using Firefox based browsers, but is on chrome based browsers. Although the site is till functional on my desktop using Firefox.

Workaround:
It could be a problem server-side. I was also able to find a work around by using "User-Agent Switcher and Manager" (a Firefox extension) and setting it to chrome on windows.

So either use a chrome based browser or pretend you are using one by the method described above. 

I hope that helps both of you for now, but hopefully it gets fixed soon.

[federico]

Hi,

  since saturday 16:00 UTC+1 I could not access BitBucket using Firefox 146.0.1 on Linux.

  Changing User-Agent in Firefox and setting it to Chrome (keeping the Linux OS) quite worked for me. The Dashboard now appears but no Repositories are available.

  Actually I set "user-Agent = Chrome" only for the domains bitbucket.org and atlassian.com.

  To work I had to use Chromium.

 thank you

    f.

[andrex125]

I am experiencing the same problem.

[Alex Koxaras -Relational-]

Hi @ridderby and welcome to the community,

There seems to be an error with 404 errors related to Mozilla and the issue has been reported. They suggest using other browsers.

Let me know if that helps.

[victor]

We've got the same problem. Zen works fine, but Firefox doesn't (at least not without a UA switcher). Probably worth raising a bug with Atlassian, for all the good that will do; though my account access didn't allow me to do this.

[Sam Janda]

I am also encountering this issue.

Firefox on Linux (Fedora-based). Similar to others, I was able to get Bitbucket to load using a Chromium browser.

I also noticed running `ping bitbucket.org` would fail, but `ping jira.com` would succeed. I'm not sure what that means.

PING jira.com (13.227.180.4) 56(84) bytes of data. 
64 bytes from server-13-227-180-4.kix82.r.cloudfront.net (13.227.180.4): icmp_seq=1 ttl=249 time=3.50 ms 
64 bytes from server-13-227-180-4.kix82.r.cloudfront.net (13.227.180.4): icmp_seq=2 ttl=249 time=3.26 ms 
64 bytes from server-13-227-180-4.kix82.r.cloudfront.net (13.227.180.4): icmp_seq=3 ttl=249 time=3.84 ms 
64 bytes from server-13-227-180-4.kix82.r.cloudfront.net (13.227.180.4): icmp_seq=4 ttl=249 time=3.14 ms 
64 bytes from server-13-227-180-4.kix82.r.cloudfront.net (13.227.180.4): icmp_seq=5 ttl=249 time=3.25 ms 
^C 
--- jira.com ping statistics --- 
5 packets transmitted, 5 received, 0% packet loss, time 4005ms 
rtt min/avg/max/mdev = 3.137/3.396/3.836/0.249 ms

PING bitbucket.org (104.192.143.22) 56(84) bytes of data. 

--- bitbucket.org ping statistics --- 
5 packets transmitted, 0 received, 100% packet loss, time 4094ms

[Mikkel Poulsen]

I am using Zen Browser, which is a fork of Mozilla Firefox, and I can confirm that I also experience this issue. Any attempt to reach base bitbucket.org results in 404 not found.

However normal Mozilla Firefox works perfectly fine. Using an agent switcher in Zen, and setting the agent to Firefox/Linux for Zen makes it possible to visit base bitbucket.org again.

Both Zen and Firefox is running as Flatpaks.

[Tkgames]

Weird, on my laptop it does not work on either Zen or Firefox. On my desktop both do work, Firefox and Zen. Both devices are on Linux, not using Flatpaks. 

[Peter Boin]

Me: firefox 404's, zen & chorme work 🤷.

I also managed to fix by changing my user agent, to

Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36

Thanks for the suggestion @Mikkel Poulsen !

[Tim Jagenberg]

Same here `Zen 1.17.15b (Firefox 146.0.1) (64-bit)`

I can replicate it with `curl`:

```
❯ curl -s -o /dev/null -w "%{http_code}\n" https://bitbucket.org/
200
```

```
❯ curl -s -o /dev/null -w "%{http_code}\n" -A "Mozilla/5.0 (X11; Linux x86_64; rv:146.0) Gecko/20100101 Firefox/146.0" https://bitbucket.org/
404
```