bitbucket installation error:page isn't working

[devops maaz]

I have installed bitbucket server using aws quickstart cloudformation template. I have installed the trial version of BitBucket Server (5.11.0) and after installing and attempting to launch in the Browser I eventually receive the following fatal error: page isn't working . HTTP error 503

followd this link.

https://confluence.atlassian.com/bitbucketserver/quick-start-with-bitbucket-server-and-aws-776640254.html

[mcintyre-test]

I'm experiencing the same issue with the supplied BBDC cloudformation template.  I'm able to bounce into the BB host, but can't access the atlbitbucket directory b/c it's owned by atlbitbucket and I don't have root or the atlbitbucket passwd.  

Any tips?

[mcintyre-test]

OK.  I was able to root around and I found /var/log/atl.log on the BB host.  

The entire log is:

2018-09-18 17:37:42 Error on line 21; exiting code 1

2018-09-18 17:37:42 Error on line 21; exiting code 1

2018-09-18 17:37:42 Error on line 21; exiting code 1

2018-09-18 17:37:42 Error on line 21; exiting code 1

[mcintyre-test]

This is line 21: 

ATL_BITBUCKET_INSTALLER_DOWNLOAD_URL="${ATL_BITBUCKET_INSTALLER_DOWNLOAD_URL:-"https://s3.amazonaws.com/${ATL_RELEASE_S3_BUCKET}/${ATL_BITBUCKET_INSTALLER_S3_PATH}

I requested BBDC 5.12.0 or higher in the CF template.  Perhaps the installers are on a different S3 bucket?

[mcintyre-test]

SUCCESS!

I was able to successfully installed BBDC v5.1.0 using the quickstart template.  

Not sure at which version the template breaks, but 5.1 works.

[Caterina Curti]

Hi @devops maaz,

Can you access the AWS server and check for errors or warnings in the $BITBUCKET_HOME/log/atlassian-bitbucket.log? Are there any?

Did you already confirm that the ports are open and you can reach the AWS instance from your workstation?

Cheers,

Caterina - Atlassian