add Bitbucket and Atlassian authentication accounts

[Elton.Chen]

Hi, How to add Bitbucket and Atlassian authentication accounts when replacing a new mobile phone?

[kerimb758 · Accepted solution]

0542 681 0393

[Liam - DevSamurai]

Hi @Elton.Chen ,

If you used an authentication app on your old phone (like Google Authenticator or Authy) for 2FA, you will need to set that up again on your new phone as well. This usually involves scanning a QR code again from your Atlassian account security settings on a computer.

Here's how:

1. On a computer, log in to your Atlassian account at https://id.atlassian.com/ 
2. Click your profile icon and go to Account settings > Security.
3. Find the Two-step verification section and click the Manage two-step verification option.
4. You can create a new key by selecting the Register new key button.
5. Follow the instructions on your screen to finish setting up.

I hope it helps. Let me know if you need help with any step!