active my account

[Linh Đỗ]

I can't receive the recovery mail to my office email: linh.do@easybook.com.

Please help me to check if this email has been blocked.

[Ana Retamal · Accepted solution]

Hi Linh, welcome to the Community :) The recovery email was stuck in our mail filter with the following message:

The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser v64-v6si423173qki.313 - gsmtp

We have removed it from the filter. Please make sure you're using the right email address, try again, and let us know how it goes!

Kind regards,

Ana

[Linh Do]

Thanks, I can continue process.

[Ana Retamal]

Glad I could help you, LInh :) 

Have a good day,

Ana