Workspace setup in progress for endless duration

[Kephas T4C]

Hello,

The banner "Workspace setup in progress. Groups and users may not be fully available for multiple hours" has been up for almost 2 days.

I tried clearing the cache and another browser, still no progress.

Thanks

[Arkadiusz Wroblewski]

Hello @Kephas T4C 

I flagged your post for Atlassian. In the past, such problems needed Atlassian's attention.

Best 

Arek 🤠

[Kephas T4C]

Ok thanks, will wait!

[Kephas T4C]

Hello, do we know how long it take for Atlassian to fix it usually? After 6 days it's still not accessible.

[Ben]

Hi @Kephas T4C 

May I know where you're seeing the banner present? Is it in the UI?

Have you clicked your avatar in the top-right and selected the All Workspaces option to see your list of workspaces? I can see there's a workspace there created on 01/07/2026.

Thanks,

- Ben (Bitbucket Cloud Support)

[Kephas T4C]

Hello @Ben ,

Yes I see the banner in the top bar. I have no Avatar in the top right, so no where to see that "All Workspaces".

https://imgur.com/a/sswqENY

The link to "dashboard" (https://bitbucket.org/) loop back to that page.