When I send an invite email to a team member, they don't receive it.

[Ali Shambeel Jafri]

I'm trying to send an email to an organization user on my company domain but he doesn't receive it. I've tried inviting him to the workspace, the project and individual repositories as well but no luck. 

[Syahrul · Accepted solution]

Hey @Ali Shambeel Jafri 

Welcome to the community!

Could you review our KBs and ask the user to turn on product invitation? Once enabled, cancel the previous invitation and then resend it again.

Troubleshoot not receiving Bitbucket workspace invitation .

Let me know how it goes

Regards,
Syahrul

[Ali Shambeel Jafri]

Thank you for this! This worked like a charm.