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We couldn’t log you in

Daniel Lucrédio
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 11, 2025

I have tried the browser clean-up / different browser options, and it did not work. My account was probably disabled due to inactivity. I tried opening a support ticket but there seems to be no option for me to do that, as I am redirected to the community. How can I log in again?

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 12, 2025

Hi @Daniel Lucrédio !

No need to open a support ticket (this is only available for paid users) as we regularly monitor the community queue. 

I have re-activated your account, you are correct that it was de-activated due to a long period of inactivity.

Please let me know if you encounter any issues logging in :)

Cheers!

- Ben (Bitbucket Cloud Support)

Daniel Lucrédio
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 13, 2025

Thanks, it worked.

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