We could not log you in Error - old Account

[Lukas Kaupp]

This old account has troubles to access its bitbucket (free) repos again. Everytime, i try to login (i tried latest chrome and firefox also in incognito), i receive "We couldn't log you in" Try again later. The account is so old, it is been there prior the atlassian SSO. I want to access it to see what repos are left. I can access my atlassian account, but after i click on the Bitbucket App on my Dashboard, I end up in an endless loop of authentification.

Any admin here that can help me out? It is nothing trivial, that is working with all the automations in place currently.

After I checked what repos are hosted, back in the days, i would also close the account permanently, however, first i would like to check whats in there, prior deletion.

Kind regards and thanks in advanced.

[Syahrul]

Hey @Lukas Kaupp 

Welcome to the community.

I have re-enable your Bitbucket account. Please try to log in again and let me know how it goes.

Regards,
Syahrul

[Trudy Claspill]

Hello @Lukas Kaupp 

Welcome to the Atlassian community.

If you have not used that account to access Bitbucket for a very long time then your associated Bitbucket account may have been deleted due to inactivity, as described in this KB.

https://support.atlassian.com/bitbucket-cloud/kb/we-couldnt-log-you-in-error-message/

As a user community we don't have access to check that. So I have flagged your post here to raise it to the attention of Atlassian Team Members to do additional investigation. They should respond within 2 business days.