User not receiving Bitbucket invitation email

[Jon Wickham]

User j*.m*@maylane.ca not receiving bitbucket invites
Tested domain with other users and working ok.

Checked spam and exchange server but no emails received.

Tried multiple resends with no success, cancelled invites and resent but no success

[Pallavi Shirodkar]

Hi @Jon Wickham 

Can you please try this once

Make that "Product Invitations" is enabled under Product Surveys and Invitations once the user logs in to id.atlassian.com and navigates to Account settings > Email preferences center. This prevents all Atlassian invites, including Bitbucket, if you had previously unsubscribed.

Let me know if this helps.