Unable to login to bitbucket, says i don't have a cloud account...

[Lugh X]

Hello, I am trying to login to my bitbucket account to get access to my repo, but it keeps trying to make me make a new account. My profile is https://bitbucket.org/Lughid/

I don't understand what is going wrong with the login here! Help!

[Ana Retamal]

Hi Lugh! 

Looks like you're not using the right email address. I've checked your Bitbucket Cloud account and I could see it's associated to k*************@g****.com, which is not the same email address you're using to access the Atlassian Community. Since you don't have a Bitbucket account associated to this Atlassian account, Bitbucket will think you need to create one and prompt you for a new account. 

Hope this explains! Let us know if you have any questions.

Kind regards,

Ana