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Unable to login to bitbucket.org

Dmitri Chubarov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 20, 2024

When I try to open bitbucket.org, I get HTTP Error 400 and a webpage with the message:

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

I have tried several browsers and came to conclusion that the problem might be with my account, not the browser or any add-on. 

2 answers

1 accepted

1 vote
Answer accepted
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2024

Hello @Dmitri Chubarov ,

welcome to the Community!

Checking internally, I see your account was inactive due to a long period with no activity.

I have already set the account to Active again, so you should be able to log in as usual.

Let us know in case you are still facing issues when signing in.

Thank you, @Dmitri Chubarov !

Patrik S

Dmitri Chubarov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 22, 2025

Thank you for your help. Apparently I did not receive a notification about your answer at the time. I can see that I can now log in to bitbucket.

1 vote
Nicolas Grossi
Banned
June 20, 2024

@Dmitri Chubarov What type of license do you have ?

 

Nicolas

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