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Unable to login to bitbucket cloud

Kamal Lemseffer
September 13, 2024

1 answer

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vikram
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 15, 2024

Hi @Kamal Lemseffer 

If you have not logged in for log time then your account (user) will be blocked or deactivated, you have to write to support if you have any price plan as from below url 

https://support.atlassian.com/contact/#/

other wise you have wait until one of the Atlassian team member unlocks or activate's your account. 

Vikram P 

Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 15, 2024

Hi @Kamal Lemseffer 

Your account has not been logged into via the UI since 2018 and was de-activated as a result. I've just re-activated it so you should be able to login now :)

Cheers!

- Ben (Bitbucket Cloud Support)

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