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Unable to login to Bitbucket

Yoan Pratama Putra
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December 13, 2025

Hi, I keep getting following error when login to bitbucket account.

```
You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.
```

I've tried these, yet still no luck:

  1. Disabling browser extensions
  2. Using a different browser
  3. Using incognito
  4. Using a completely different PC

 

Could someone from the Atlassian team help me?
Thanks in advance

1 answer

0 votes
Rilwan Ahmed
Community Champion
December 13, 2025

Hi @Yoan Pratama Putra ,

Welcome to the community !!

If the above steps did not resolve the problem - your account has likely been deactivated due to a long period of inactivity. To resolve this, you will need to raise a support ticket 

Meantime I have requested Atlassian Support team assistance in this post. 

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