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Unable to login to Bitbucket

Dino Morelli
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August 28, 2025

I got a Bitbucket account a looong time ago, probably 10+ years. While I can use Atlassian things in general (this forum, Trello), I can't access my Bitbucket things in either Firefox or Chrome. I get a page with "We couldn’t log you in" that just goes around and around and never gets anywhere.

Probably deactivated, can someone reactivate mine? Thanks!

1 answer

0 votes
Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2025

Hey @Dino Morelli 

Welcome to the community...

It seems that your Bitbucket Cloud account was marked as a dormant account due to not logging in to Bitbucket.org for a long period of time.

I went ahead and reactivated it.

You should be able to log in now.

Let me know how it goes.

Thanks
Shwetha

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