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Unable to login to Bitbucket, please help!

KM
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October 13, 2025

unable to login to Bitbucket, please help! See video below.

Atlassian-Home.mp4

2 answers

0 votes
Shwetha Suvarna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2025

Hey @Khaled Mousa ,

Welcome to Community…

Thank you for sharing the Video. I see that you recieve the error: Something went wrong when attempting to validate your account.

 Since yours is a Gmail account, can you try the option of Continuing with Google please ?


Screenshot 2025-10-15 at 11.01.58 AM.png

  • Log in with your Gmail Email address and Gmail password.



    Let me know how this goes.

    Best Regards
    Shwetha Suvarna

 

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
October 13, 2025

Hi @Khaled Mousa and welcome,

sorry but video desn't show login error. BTW, please ask internally to an org admin to check if your user has been granted to access bitbucket first.

Please let me know,

Fabio

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