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Unable to login to BitBucket

Richard Levenberg
November 7, 2024

Unable to login to bitbucket. Have cleared cookies, used private window, tried different browsers.IMG_6329.png

2 answers

2 accepted

1 vote
Answer accepted
Laurie Sciutti
Community Champion
November 7, 2024

Hello @Richard Levenberg and welcome to the Community!

Your account may be inactive so you'll need Atlassian Support assistance.  I've submitted a request on your behalf.

Richard Levenberg
November 7, 2024

Thank you 

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Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 8, 2024

Hi Richard and welcome to the community!

Your Bitbucket Cloud account was in a dormant state, which is the reason for the error you were getting.

I went ahead and reactivated it. Could you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

Richard Levenberg
November 8, 2024

Thank you that worked!

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