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Unable to login Bitbucket

Alexander Muratov
Alexander Muratov
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December 12, 2023

Hi,

I'm receiving error: 

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

Tried to clean caches but it didn't help. Could you please help me to login?

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 13, 2023

Hi Alexander and welcome to the community!

Your Bitbucket Cloud account's status was dormant, which is the reason for the error you were seeing.

I went ahead and reactivated it. Could you please check if you can log in now?

Kind regards,
Theodora

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