On both our Jira and Confluence instance the Cloud Migration Assistant was system installed, however when i have gone onto Bitbucket it isn't.
I have gone onto Marketplace to install the Cloud Migration Assistant version for Server but it doesn't give me the option to install.
How do I install the Cloud Migration Assistant for Bitbucket Server in order to continue with our migration to Cloud?
G'day @Suzanne Yule
I believe you can download them from this page:
https://www.atlassian.com/migration/resources/bitbucket-migration-assistant
I also advise you to check the pre-migration documentation to understand the prerequisite of the migration:
https://support.atlassian.com/migration/docs/plan-your-bitbucket-server-to-cloud-migration/
Let me know if you still have any issues.
Regards,
Syahrul
Hi Syahrul,
When i click on the link provided it doesn't bring up an install option for Server. I did manage to go into the version history and download the Server version from there, which i hope is correct.
However when i installed it and click on the 'Cloud Migration Assistant' it just brings up a pop-up error message to say it is unable to communicate with Server. If i then click on 'Create migration' it just continuously spins when trying to find our Cloud site, which i assume is to do with the communication issue. We fulfil the prerequisites in terms of our version being up to date etc.
I have someone checking the logs to see if there is any further information around the error but failing that, would it be best to uninstall and reinstall that version i downloaded or is there another way of installing a version of Cloud migration assistant that works with Server? Would the Cloud Migration Assistant available for data centre work for sever if that was installed?
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Hey @Suzanne Yule
This sounds like the BCMA is having an issue communicating with Bitbucket cloud. Your server is likely behind a firewall and not exposed to the internet, and if yes, you may need to allowlist our IPs:
Let me know how it goes.
Regards,
Syahrul
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