Unable to give access to a new users

[Aditya Kolluru]

I am using the free plan on Bitbucket which allows only 5 users. I removed one user and sent an invitation to the new user but they are still unable to access it.

[Syahrul]

Hey @Aditya Kolluru 

Welcome to the community.

You can navigate to the workspace settings > User directory to see how many users are in your workspace. If it's more than 5 users, then you won't be able to add more and will need to remove a user to free up slots for the next user you want to invite.

I hope this helps.

Regards,
Syahrul