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Unable to fetch ubuntu packages. (Connection failed [IP: 91.189.91.82 80])

Shourjadeep Datta
April 17, 2026

I was able to run my bitbucket pipelines without any issues till 15th April 2026. Since yesterday I have been facing issues that whenever I run my pipeline and it reaches this step:

"apt-get update && apt-get install -y awscli"

It errors out saying Connection failed [IP: 91.189.91.82 80]

This IP corresponds to archive.ubuntu.com

I have also checked the status page of bitbucket, there was an incident reported yesterday but it was not directly related to ubuntu package errors and currently there are no active open issues on that page.

I am still facing this issue due to which my deployments are on hold. Request someone to please help me out here.



1 answer

0 votes
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2026

Hi @Shourjadeep Datta

Welcome to the community.

Was there any changes to your base Docker image recently?

Regards,
Mark C

Shourjadeep Datta
April 20, 2026

Hi Mark,

No there were no changes made to the base docker image

It's like everything was working perfectly and then suddenly the next day everything stopped because of this error.

Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2026

Hi @Shourjadeep Datta

Could you try to debug your Pipelines build locally and see if works there or not? - https://support.atlassian.com/bitbucket-cloud/kb/debug-pipelines-locally-with-docker/

Regards,
Mark C

Shourjadeep Datta
May 5, 2026

Hi,

The pipeline had started working on April 20th itself
But today again we are facing the same issue

Screenshot 2026-05-05 140605.png

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