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Unable to delete demo environment

Sarah Marenchino
May 19, 2026

Old Atlas environments are still present in my admin panel, but I can't remove it because I am no member of the org admin group.

I can't either open a support ticket as those apps are free plan. 

I can't solve this problem :/

2 answers

1 vote
Mark C
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2026

Hi @Sarah Marenchino

Welcome to the community.

In this case, I'd recommend reaching out other admins of so they can remove it.

Regards,
Mark C

Sarah Marenchino
May 29, 2026

Unfortunately those ex demos don't have any "real" person in the org admin group

Like Arkadiusz Wroblewski likes this
0 votes
Arkadiusz Wroblewski
Community Champion
May 22, 2026

Hello and welcome to the Community @Sarah Marenchino 

I flagged your post, and an Atlassian Support Engineer should get in touch within 2 business days.

Unfortunately, we as Community users cannot check anything behind the scenes, so there is not much more we can do from here.

Sarah Marenchino
May 29, 2026

Thank you, I hope it will do

Like Arkadiusz Wroblewski likes this

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin Site Admin
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