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Unable to clone git repository

rsteffib
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December 16, 2021

Whenever I try to clone using SSH am getting the below error:

ssh: connect to host bitbucket.org port 22: Connection refused
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

 

If I try to clone through HTTPS nothing happens after the below msg:

Cloning into 'repo_name'...

 

1 answer

0 votes
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2021

Hi @rsteffib and welcome to the community.

Are you able to clone the following public Bitbucket repo (for testing purposes), either with SSH or with HTTPS?

If the computer you are trying to clone from is behind a corporate firewall, your network administrator may need to make specific network configuration changes to permit SSH connectivity from your computer, e.g. open certain ports or whitelist our IP addresses.

If this is the case, you can find the ports we use and our IP addresses here:

We also have the following guide for troubleshooting network issues that may be useful:

Kind regards,
Theodora

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