Unable to cancel my subscription to this app

[Luiz Figueiredo]

When I go to

https://www.atlassian.com/purchase/my/

I see the two subscriptions I presently have.

I can select by clicking the >

but there is no cancel subscription link

[Mark C · Accepted solution]

Hi @Luiz Figueiredo

Welcome to the community.

What you can do is to downgrade your plan from Standard to Free.

You can do that by following the steps below:

• Go to your workspace

• Click the settings icon on the top right

• Click Workspace settings

• Click Plan details

• Click Change plan

Regards,
Mark C

[Luiz Figueiredo]

Thank you Mark.

It worked. I should have thought about that.

Regards,

Luiz

[Tansu Akdeniz]

Hi @Luiz Figueiredo 

Welcome to the Atlassian community!

To cancel a subscription:

1. Go to my.atlassian.com.

2. Find the subscription you want to cancel.

3. Select the Cancel Subscription and follow the prompts to confirm.

Further information: Cancel a subscription

[Luiz Figueiredo]

Hi Tansu,

Thanks for your answer.

Please see attached image. There is no Cancel Subscription link.