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Unable to cancel my subscription to this app

Luiz Figueiredo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 8, 2025

When I go to

https://www.atlassian.com/purchase/my/

I see the two subscriptions I presently have.

I can select by clicking the >

but there is no cancel subscription link

1 answer

0 votes
Tansu Akdeniz
Community Champion
December 10, 2025

Hi @Luiz Figueiredo 

Welcome to the Atlassian community!

To cancel a subscription:

  1. Go to my.atlassian.com.

  2. Find the subscription you want to cancel.

  3. Select the Cancel Subscription and follow the prompts to confirm.

Further information: Cancel a subscription

Luiz Figueiredo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 10, 2025

Hi Tansu,

Thanks for your answer.

Please see attached image. There is no Cancel Subscription link.Captura de tela de 2025-12-10 23-31-35.png

 

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