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Unable to access git file

Clever
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November 1, 2024

Why do I get this error during sync in VSCode

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fatal: unable to access 'https://bitbucket.org/Clever/bslt_backend.git/': Failed to connect to 10.1.5.248 port 3128 after 21045 ms: Couldn't connect to server
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?

bitbucket.org site works fine

1 answer

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 3, 2024

Hi @Clever 

Can you attempt to perform a clone locally (not in VSCode) and let me know if you receive the same error message?

If you do - I'd suggest whitelisting our IP addresses, as the message implies you are unable to connect, and we recently changed our IP ranges:

Cheers!

- Ben (Bitbucket Cloud Support)

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