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Unable to Log In

Jared Bowns
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November 1, 2024

I'm unable to get into my personal workspace and accept an invite from a new organization. When I login, I am prompted to enter my auth code for 2FA and then get the following message. I can access JIRA and Confluence for the desired workspace, but not Bitbucket for some reason. Can someone please help me?

Trouble Logging In

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 4, 2024

Hi @Jared Bowns 

Your account was in a dormant state as it hadn't been logged into for quite a long time. Your account has now been unlocked so you should be able to log back in again.

Please let me know how this goes.

Cheers!

- Ben (Bitbucket Cloud Support)

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

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