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UI problem - self-hosted runner ran out of minutes?

multilanguagexyz
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October 8, 2025

Hi I enabled a self hosted runner to bypass the minute limit in the free account. It works, whenever I make a push, it runs the tests in my local computer.

However, the UI does not know that I have a self hosted runner and keeps telling me that I am out of minutes. This turns into problems when it does not let me do some actions because I supposedly don't have minutes.

For example, I stopped a test halfway and wanted to restart it, but you can see that the "rerun" button is not enabled because "I ran out of build minutes". But I was just running that test from the push! It should let me rerun it.

Screenshot 2025-10-08 at 1.52.52 PM.png

 

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2025

Hey @multilanguagexyz 

Welcome to the community!

I did some testing on my end and was able to re-run a pipeline step on a runner with a workspace that has exhausted the build minutes. Could you provide more insight, such as how you reproduced the issue and verified that the step you were trying to rerun is actually running on the runner?

Regards,
Syahrul

multilanguagexyz
I'm New Here
I'm New Here
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October 13, 2025

Hi @Syahrul thanks for answering!

The steps to reproduce the issue are:

- first run out of minutes

- have a self-hosted runner

- trigger a pipeline run by pushing a new commit

- while the pipeline is running, hit stop

- then try to rerun it

(you should see the "rerun" button disabled with the message "Your account has run out of build minutes")

Hope this helps!

 

Screenshot 2025-10-13 at 3.27.11 PM.png

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 13, 2025

Hey @multilanguagexyz 

Thank you for providing the steps.

I was able to reproduce it on my end. Initially, I was running on parallel steps, and it worked fine; it seems to only affect normal steps. I have raised a bug report on this; please vote and watch it.

https://jira.atlassian.com/browse/BCLOUD-23883

Regards,
Syahrul

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multilanguagexyz
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 13, 2025

Thanks a lot!

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