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Trying to transfer repos to the newly formed company not getting email?

ehask71
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January 10, 2026

I initiated transfers of repos to the newly formed company.  It says I initiated transfer but Im not seeing an email on the other account to accept?

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Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2026

Hi @ehask71 

To troubleshoot this further, we'll need to know the workspace ID of the destination workspace and the email address of the user who is not receiving the notification.

Please do not share this here, as Community is a public forum. You have access to a paid workspace where you can receive private support directly from our support team at the link below:

Please raise a ticket with us accordingly at the above link. If you encounter any issues raising a ticket - please let me know your timezone so I may raise a ticket on your behalf with the team who operates within your working hours.

Cheers!

- Ben (Bitbucket Cloud Support)

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