Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Totally confused about whether Atlassian account is linked to bitbucket account

johnwwweissberg
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 14, 2026
I have rarely read a "Take mandatory" action email so badly written and confusing as the one I just received from you regarding linking my Atlassian billing account to my bitbucket account.
Your email does not list any method to detect whether the account is already linked. 
The images in your "Community post" do not resemble the images I see in my account.
Totally confused and totally stuck.

1 answer

0 votes
Ben
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 18, 2026

Hi @johnwwweissberg 

I can see your paid workspace is linked to your organisation. This is simply a pre-requisite step which gets your workspace ready for the eventual migration to unified user management (date TBA).

Kind Regards,

- Ben (Bitbucket Cloud Support)

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin Site Admin
TAGS
AUG Leaders

Atlassian Community Events