The SourceTree application shows that I am logged in correctly, yet it won't let me perform a pull.

[Jorge Ortiz García]

Hello,

The SourceTree application shows that I am logged in correctly, yet it won't let me perform a pull. This issue appeared overnight. I have tried logging out and back in, removing and re-adding Windows credentials, and even changing my password. Despite showing that I am successfully logged in, the app won't allow me to perform a pull or any other operation.

Thanks

[Gabriela]

Hi @Jorge Ortiz García, welcome to the community. This is the app password deprecation, not a real login problem. Bitbucket Cloud is running scheduled brownouts through 27 July and removes app passwords entirely on 28 July, so SourceTree still shows you connected while the pull fails. Changing your password or re-saving the Windows credential won't fix it. Create an API token at Account settings > Security > Create API token with scopes (tick read:repository and write:repository), then edit the account in SourceTree and use your Bitbucket username with that token in place of the password. Full notice here: Bitbucket app password brownout.

[Jorge Ortiz García]

Hello,

I’ve tried logging in using an API token, but that doesn't work either. I created the access key, but I’m still getting an authentication error.

Thanks