Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Sourcetree setup - unable to login to Bitbucket server

Paul van den Dool
Contributor
November 19, 2018

We run Bitbucket server on https://bitbucket.domain.com.
I'm able to login on the server directly, but when I try to add the account to SourceTree it's not able to connect "with my credentials".
In the screenshots below you can see I try with the HTTPS protocol, but I get the same error when trying the SSH protocol.

What can the issue be?

Screen Shot 2018-11-19 at 10.55.47 AM.pngScreen Shot 2018-11-19 at 10.56.04 AM.png

1 answer

0 votes
bgannin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2018

Hi Paul

There is a known issue with Bitbucket Server's API that prevents login via usernames with a "@" in it. Our team is currently investigating a workaround and will adopt accordingly once it's tested out.

Brian Ganninger
Senior Mac Developer, Sourcetree

Michael Ellis
June 19, 2019

Is this still happening? Cause I cannot login to sourcetree... Unfathomable that one app you make doesn't work with another that it is made by design to be used with

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events