Runner crashes when disabled in Bitbucket

Question

When I disable my selfhosted (Windows 10) runner in Bitbucket, I get the following error. After that I need to restart the runner (hosted as a Windows Service) manually. The same error occurs when I run it as console app, started with cmd/Powershell, instead of a Windows Service.

Exception in thread "Thread-0" java.lang.NullPointerException
at com.atlassian.pipelines.common.trace.rxjava.util.BraveUtil.lambda$withOptionalSpanInScope$0(BraveUtil.java:19)
at java.base/java.util.Optional.map(Optional.java:265)
at com.atlassian.pipelines.common.trace.rxjava.util.BraveUtil.withOptionalSpanInScope(BraveUtil.java:19)
at com.atlassian.pipelines.runner.core.util.RunnableWithContext.run(RunnableWithContext.java:31)
at java.base/java.lang.Thread.run(Thread.java:829)

Ben · Answer

Hey @Vincent Schol

This is a potential issue with your runners version, there is a bug in v1.559 that causes the same crash error that you have mentioned:

* https://jira.atlassian.com/browse/BCLOUD-23134

Please update your runners version and run a fresh build - hope this helps:

* https://confluence.atlassian.com/bbkb/how-to-upgrade-self-hosted-windows-runners-in-bitbucket-cloud-1189500027.html#:~:text=For%20Windows%20runners%2C%20you'll,directory%20of%20the%20latest%20version.&text=Stop%20the%20existing%20runner.,%2Dbitbucket%2Dpipelines%2Drunner.

Cheers!

- Ben (Bitbucket Cloud Support)

Ben · Answer

Hi Vincent,

May I please know where you are receiving that error? Is it in your pipelines builds or somewhere else?

Cheers!

- Ben (Bitbucket Cloud Support)