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Request Garbage Collection

Konstantin Sokolov June 10, 2025

Dear Support-Team,

may I request a custom garbage collection on the repo named "*-customer". Currently the size exceeds the limit and pushing is prohibited. However, the actual size of the repo is very small (which I verified by downloading it).

Thank you in advance!


2 answers

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Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 10, 2025

G'day, @Konstantin Sokolov 

Welcome to the community!

I have initiated garbage collection, but sadly, the repository size remains unchanged. This indicates that there are still large files in your repository that need to be removed to achieve further size reduction. To implement these changes, you can take advantage of our 30-day trial and upgrade your workspace plan, allowing you to modify the repository. 

Regards,
Syahrul

Konstantin Sokolov June 11, 2025

Hi @Syahrul 

Thanks for looking into this. I still wonder why the GC didn't have any effect on the repo size in Bitbucket. This is what I get when cloning the repo.

$ git count-objects -vH
count: 0
size: 0 bytes
in-pack: 5928
packs: 1
size-pack: 3.26 MiB
prune-packable: 0
garbage: 0
size-garbage: 0 bytes

So it seems like the large files are really gone. 

I'm also not sure if I understand this statement correctly: “allowing you to modify the repository”. In this context, what exactly is possible in the paid plan that is not in the free plan?

Thank you!

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2025

Hey @Konstantin Sokolov 

Thank you for the update. I think this issue stems from a problematic pull request in the repository. I recommend we delete it since it is caching files that has been removed. 

Please let me know if you would like to go ahead with deleting the pull request.

Regards,
Syahrul

Konstantin Sokolov June 11, 2025

Hi @Syahrul 

Thanks for getting back. Yes, let's please delete this PR. 

Kind Regards,
Konstantin

Syahrul
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2025

Hey @Konstantin Sokolov 

Noted. I raised a support ticket to continue with the deletion. You should receive an email notification, and we can continue our conversation from there.

Regards,
Syahrul

0 votes
Nikola Perisic
Community Champion
June 10, 2025

Welcome @Konstantin Sokolov 

Usually Atlassian support can assist you with that here. Someone will be in touch.

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