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Recursive cloning fails with authentication error when reaching a sub-module created by another user

Martyn Chandley April 3, 2019

BitBucket Version 4.3.2

OS - Linux CentOS 7

We recently increased security on Bitbucket by adding SSL and switching to HTTPS access to our server.  Since then recursive cloning which includes sub-modules created by other users, fails with authentication issues.  This is despite the fact that the user doing the cloning is a part of the same project team and a member of (and is administrator of ) the repositories involved.

Has anyone else faced this issue and if so how did you resolve it.   This is urgent as it's now holding up our engineers on time-sensitive projects.  Any help or suggestions would be greatly appreciated.

example output:

Submodule 'zlib' (https://<username>@servername:8443/scm/project1/zlib.git) registered for path 'zlib'

Cloning into 'C:/ProjectDir/comp/repo/Automation-Process'...

fatal: Authentication failed for 'https://<username>servername:8443/scm/project1/automation-process.git/'

fatal: clone of 'https://<username>servernam:8443/scm/project1/automation-process.git' into submodule path 'C:/ProjectDir/comp/repo/Automation-Process' failed

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